Twitter

Integration

Make, search, schedule, and get sentiment for tweets and accounts

What does the Twitter integration do?

The one-click Twitter integration allows you to make and schedule Tweets, comments, comment responses, and replies on your Twitter business and personal accounts. It also allows you to collect analytics data from Twitter and track leads coming from posts and ads you run on Twitter, including the sentiment of each Tweet, and search for or monitor specific accounts such as KOLs and influencers. You can specify which of your users have which level of access to which Twitter accounts, and whether or not their posts require approvals.

How do I setup the Twitter integration?

In Social Hero, go to Profiles > Twitter and click Add. You'll be asked to verify your Twitter credentials once in order to connect our third-party posting API to your account, then you'll be asked to select all of the pages and groups that you want to manage with Social Hero. And that's it! You can then assign access to each page and group to whichever users you please.

Support for the Twitter integration

Twitter occasionally disconnects API connections if they are not used for a period of time. In this case, you'll be notified in the Profiles section and asked to repeat the one-click connection. Twitter also occasionally rejects some posts sent by API if they violate any of Twitter's Terms of Use, include an attachment that exceeds the size limit for tweets, or are sent at times of high traffic and Internet latency. In this case, you'll be immediately notified on your dashboard and email of the failed post and the reason it was rejected, with suggestions on how to fix the post or when to retry.